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Tag Archives: social media

Millennials Missed

Millennials missed the mark when it comes to owning their own businesses. Recent studies show they have let technology define them, and while they expect on-line customer service options, in their own business they fail to deliver customer service at the face-to-face counter.

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Increase Your On-Line Circle

Increase Your On-Line Circle Increase your on-line circle of influence through sharing.  I’m sure you do business with other businesses.  Connect with them on-line and encourage them to connect with you. It’s rather simple, but it does require you to … Continue reading

Social Media Impact on the Bad

The other day, someone posted on Facebook a short description of how rude they were treated by a local eatery.  My thought was, “Does this owner realize that word travels quickly on the Internet?” They used to say a dissatisfied … Continue reading

What Lately?

A lot of small business owners should evaluate their clients and ask, “What have you done for me lately?” Continue reading

Too Much Time

When I visit a social media website, and I see dozens of posts from the same business (or business owner), I have to ask myself, “When do they work?” Social media is a rabbit hole. It is a time suck. … Continue reading

Using Funds and Time Effectively

When a customer calls your business, at some point you should ask, “How did you hear about us”, and make note of it. Then, devote your time and money to where it matters most. Continue reading